South Somerset District Council is warning residents in Crewkerne and in the other areas of the district, to be aware of Council Tax scammers, who may offer deals to reduce monthly payments or to reduce council tax banding. Council Tax scammers are very prevalent at the moment due to bills recently being delivered to residents across the district. One current scam that has been brought to the district council’s attention, is from a resident who received a visit from someone claiming to be from Somerset County Council, who demanded payment of £150 to lower their Council Tax band. This person was not a representative of South Somerset County Council or South Somerset District Council.

Revenues Manager Ian Potter at South Somerset District Council said: “Many scams are highlighted to the council and we try to inform residents when they are brought to our attention because ultimately it’s you, the resident, who may lose out. If you are struggling to pay your Council Tax bill and need help, speak with a member of the Council Tax Team on 01935 462462, who will be able to offer help and advice.”

If residents are unsure of who they are talking to when someone calls at their home, they are reminded to ask to see a means of official identification or to call the council tax team and check with a customer advisor, whether the name of the person who called is genuine. If you have given over personal details, SSDC advises you to call the Police straight away on 101 and report the matter as an identity theft scam. The Police will also direct you to the Action Fraud helpline on 0300 123 2040.
Council Tax bands are set by the Valuation Office Agency and can only be changed under certain conditions. Details can be found at www.gov.uk/council-tax-appeals There is no charge for this service.

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